Orders and confirmation
Orders placed through WhatsApp or phone are accepted only after Vanguard confirms product availability, quantity, delivery location, delivery timing and total cost. Please check the confirmed details before payment.
Important information
Terms and policies.
Please read these general terms before ordering fresh Kunjunni products from Vanguard Irinjalakuda Farmers Producer Company Limited.
Pricing and availability
Prices and stock may change. The price communicated when your order is confirmed will apply to that order. Product images are for presentation; natural colour and texture may vary slightly between fresh batches.
Shipping and delivery
Delivery is available only to serviceable areas confirmed by our team. Delivery charges and estimated timing are shared before payment. Delays caused by weather, traffic or the delivery partner may be outside our control.
Product storage
Kunjunni batter is fresh and perishable. Refrigerate promptly and follow the storage temperature, best-before date and usage instructions printed on the pack. Do not freeze unless the pack specifically permits it. For snacks, follow the storage instructions and date markings on each pack.
Pack safety
Do not purchase or accept a visibly puffed pack, leaking pack or broken seal. After opening, use a clean vessel and utensil. If the product has an unusual smell, appearance or damaged seal, do not consume it.
Returns and refunds
If an order arrives damaged, spoiled, unsealed or incorrect, contact us promptly with the order details and photos if available. We’ll review the issue and explain the available remedies. Your statutory consumer rights apply.
Order accuracy
Customers are responsible for providing an accurate name, phone number, delivery address and order details, and for ensuring someone is available to receive the delivery at the confirmed time.
Product information
Ingredients, allergen information, net quantity, nutrition information, storage instructions and best-before guidance shown on the physical pack take priority. Contact Vanguard if you need clarification before purchase or consumption.
Privacy
We use the name, phone number, delivery address and order details you share only to respond to your enquiry, process your order and arrange delivery. If you contact us through WhatsApp, your message is handled through that service. We may share the details needed to fulfil your order with the delivery partner.
Website use
This website provides general company and product information. Content may be updated without notice. You may not copy Vanguard or Kunjunni branding, images or content for misleading, unlawful or unauthorised commercial use.
Contact and complaints
For questions, complaints or privacy requests, contact +91 62384 17576 or vanguardirinjalakuda@gmail.com. Include your order details and relevant photos so the matter can be reviewed promptly.